Shipping policy
Where We Ship
United States, Canada, United Kingdom, Ireland, Australia, Italy, Germany, and other supported countries shown at checkout.
Processing Time
1–3 business days (no processing on weekends/holidays).
Shipping Time
6–10 business days once shipped, so total delivery is typically 7–13 business days.
Shipping Costs
Calculated and shown at checkout.
Order Tracking
A tracking number is emailed as soon as your order ships (allow 1–3 days for it to update).
Customs, Duties, and Taxes
International orders may be subject to import duties/taxes charged by the destination country — these are the customer's responsibility.
Delays
Occasional delays happen due to demand, weather, or customs — we'll keep you posted if yours is affected.
Incorrect Address
Please double-check your address at checkout; we can't be responsible for orders shipped to an address entered incorrectly by the customer.
Contact Us
contact.platequest@gmail.com